Case Study: eCommerce Site - OGourmet.com

Challenge:

OGourmet.com's success in the competitive online gourmet food market depended on delivering an attractive, engaging online shopping experience mated to a robust, multi-lingual and multi-partner eCommerce platform.

Cypress Solution:

Cypress took OGourmet.com's interface design and mated it to the nuts and bolts of the eCommerce platform. Leveraging numerous add-on modules to meet the front-end language, usability and customer experience requirements as well as the back-end partner provider matrix, Cypress built the complete shopping experience, including product selection, order transmission to partner providers, and the creation and automated delivery of packing slips, shipping invoices and order confirmations. To do this, Cypress customized nearly every customer touch-point including confirmation emails and screens, payment options, shipping options and language display.

The end-result is a streamlined shopping experience that not only gives users the best product lines but also meets their high expectations during the buying experience.

Technologies Employed:Client-specific eCommerce platform with advanced management capabilities, mySQL, PHP, Payment Gateway/Merchant Account integration

URL: www.ogourmet.com